SHIPPING POLICY

How much is shipping?
We offer Australia wide standard shipping for FREE on all orders over $50 (excluding shipping costs). For orders under this amount the shipping fee is a flat rate of $8.95.

What are the impacts of COVID-19 on shipping?
We are working to have orders processed and shipped as quickly as possible however, there are some delays due to COVID-19 and the increased demand for shipping services. Here is more information from Australia Post about parcel service impacts. 

This will not affect all orders, however we currently recommend allowing more time than usual for your delivery. We thank you for your patience.

When will you ship my order?
Orders will be processed within 1-3 business days. However, during busy sales periods there may be some delays so please allow some extra shipping time during these periods.

When will my delivery arrive?
We've sourced our beautiful product range from numerous suppliers locally and globally, so delivery within the Australia's metro area is estimated to take 2 - 6 business days after order is processed. For rural/remote areas, it is estimated that it will take 6 - 9 business days after the order is processed.

If your order has more than 1 item the items may come from different suppliers so you may receive multiple deliveries for your order. Please note that delays can sometimes occur outside of our control....we do wish we could snap our fingers and have them in your hand!

Where do you ship?
We currently only ship to residential and business addresses within Australia. However, we are unable to ship to P.O. Boxes, Parcel Lockers, Locked Bags and some remote locations such as Norfolk Island, Christmas Island, Thursday Island and other remote locations.

If you like one of our products and live outside of Australia please get in contact and we can see if we can arrange a special delivery for you. 

Do you offer express shipping?
At this stage, unfortunately we do not offer this service.