Frequently Asked Questions
Shipping? How long does it take?
Read all about shipping here
Who is behind Mama Kisses?
We are a friendly mum & dad duo based in Sydney, read more about us here!
Is your Payment Gateway Safe?
Yes. We take data security seriously. Our website is on the Shopify platform, where millions of customers and merchants entrust their private information with them and they take every step to keep user data secure and private.
What Payment types do you accept?
We accept AMEX, Apple Pay, Google Pay, MasterCard, PayPal, Visa and AfterPay & Qoin
How does AfterPay work?
Why do we prefer to stock materials like cotton and bamboo?
At Mama Kisses we care about what our products are made of, especially items that directly touch a baby’s skin. We focus on sourcing items in either cotton or bamboo because these natural materials are soft and breathable. And we choose organic materials where possible.
What is a swaddle?
Swaddling is a known and common method of wrapping your baby in a specific way to mimic what it would have felt in the womb. Swaddling helps to comfort and stop babies that are unsettled. By swaddling your baby it recreates a safe and snug place for your baby. Read more on what is swaddling?
How to Swaddle?
Read our step by step guide on how to swaddle here.
What is Organic Natural Colour Cotton?
Our eco-friendly organic range of baby clothes uses Organic Natural Colour Cotton. Read more about ONCC here.
Still got Questions?
Contact us! The fastest way is by either using our website form, or message us via Instagram @mamakissesau or Facebook Messenger @mamakissesau.